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This is
the book that makes it easier for today’s housekeeping
executives to stay on top of day-to-day demands. Loaded with
ideas that will save time and money in every aspect of
housekeeping management, it offers case studies and proven tips
from housekeeping pros as well as a valuable technical guide
with step-by-step cleaning procedures. Explains how to: recruit,
hire, orient, train, schedule, motivate, and discipline
employees; plan and control inventories, expenses, and security;
effectively oversee an on-premises laundry; ensure quality in
cleaning every area of the hotel; properly handle chemicals and
comply with OSHA standards – includes a sample comprehensive
Hazard Communication Plan
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